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How To Create FTP Users

You can create a FTP account for eachof your websites from your hosting panel with a few simple steps.
How to get to FTP users menu: Go to our website -> My Services (1)-> WordPress Hosting (2) -> Manage all sites in this account -> FTP Users (3).

Once you are there, all you have to choose is the option + Add FTP account (4) and fill in the details.

The password for the FTP account can be one of your choosing or automatically generated. If you wish your password to be automatically generated, press the blue button Generate Password.

Do not forget to copy your password (you can use the button Copy Password for that) before you submit your FTP user.

The FTP User that you have created, can be used for connecting via FTP and SFTP.

Keep in mind that each FTP user only has access to the website for which it was created. It does not have access to the files of other websites in your account.


If you run into trouble and get stuck, please raise a support ticket here:


and we will reply ASAP.



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